Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.
Overall: 30.25'' H x 78'' W x 37.25'' D Leg Material: Metal; Solid Wood Design: Standard Overall Product Weight: 177.1lb. Adult Assembly Required: No I ordered a Luxury Sofa from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it This store has everything for your home and the largest selection you will find anywhere. I was shopping for Luxury Sofa and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
Very impressed! The colors are exactly as displayed. I am very happy with this Luxury Sofa. It is very nice. I'm definitely getting more. Very quick shipping as well. What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Luxury Sofa from them. Excellent service and fast shipping.
Storage Included: No Number of Pieces: 2 Overall: 115.6'' W x 67.7'' D Seat Height - Floor to Seat: 17.5'' Overall Product Weight: 330lb. During that last few months I have purchased a number of items (Luxury Sofa) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.
This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! We ordered a Luxury Sofa which had been difficult to find, and when the Luxury Sofaarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.
Exactly how I imagined! Love how simple, yet classy it is! Great price for the quality of the Luxury Sofa. I recommend this product to anyone who wants quality and perfection. Color and style is perfect. Last purchase was a new Luxury Sofa. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Luxury Sofa for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.
Overall: 29'' H x 93'' W x 38'' D Leg Material: Solid Wood Design: Sofa Bed Overall Product Weight: 175lb. Adult Assembly Required: No I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Luxury Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Luxury Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Luxury Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Luxury Sofa. I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
Let me congratulate you on your found this deals. If you think to buy Darby Home Co Brünhild 93" Square Arm Sofa Bed to yourself. Have a good time on your shopping. I highly recommend it! The Quality of Luxury Sofa I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Storage Included: No Orientation: Left Hand Facing Number of Pieces: 4 Overall: 26'' H x 114'' W x 70'' D Seat Height - Floor to Seat: 14'' I order a Luxury Sofa on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
I almost went with a more expensive brand and I'm glad I did not. I love this Darby Home Co Brünhild 93" Square Arm Sofa Bed! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait. I ordered a Luxury Sofa from Wayfair and another Luxury Sofa from another company last month, the couch came within 2 weeks, the Luxury Sofa, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Luxury Sofa as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time.
Storage Included: No Number of Pieces: 2 Overall: 27.5'' H x 99.8'' W x 67'' D Seat Height - Floor to Seat: 17'' Overall Product Weight: 275lb. I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Luxury Sofa but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.
I've finally ordered a Luxury Sofa on Wayfair a while ago and it is better than my old Luxury Sofa I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
These Luxury Sofa is simply the most perfect gift you can get for one and only in your life. Perfect gift for any lady. My husband bought this for me as a New Year present. I love color and quality. It is well and receives many compliments. I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.
Overall: 32'' H x 91'' W x 36'' D Product Care: Wipe clean with dry cloth Design: Standard Overall Product Weight: 190lb. Adult Assembly Required: Yes I ordered Luxury Sofa. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Luxury Sofa. It took about a week to deliver. The Luxury Sofa came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.